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Refund Policy

All sales are final, except when the nursery cancels an order, cannot fulfill all or part of it, or a refund is otherwise required by law. We do not otherwise offer refunds, returns, or exchanges.

No Refunds, Returns, or Exchanges

Because seedlings are living, perishable nursery stock, we do not otherwise offer refunds, returns, or exchanges.

For questions about this policy only, contact bstnursery@dnr.ohio.gov.